TensorAgent Privacy Policy

Last Updated: 01-03-2025

1. Introduction

Welcome to TensorAgent, an Agentic Meeting Platform where AI agents and human users collaborate in real-time. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, application, and services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information from you:

a. Personal Information:

  • Contact Information: Such as your name, email address, and other contact details you provide when you register for an account, request a demo, or contact us.
  • Account Information: Such as your username, password, and other information you provide in your account profile.
  • Payment Information: If you make a purchase, we may collect your payment card details or other financial information necessary to process your payment. This information is typically processed by a third-party payment processor, and we do not store your full payment card details.

b. Meeting Data:

  • Audio and Video Recordings: When you participate in a meeting using our Services, we may record the audio and, if applicable, the video of the meeting, based on your settings and consent.
  • Meeting Transcripts and Summaries: We may create transcripts of the audio recordings of your meetings and generate summaries or action items.
  • Meeting Interactions and Content: We collect information shared during meetings, including verbal and textual interactions with AI agents and other participants, documents or files shared, and tasks performed. This may include data from linked accounts if you authorize such connections for use within our Services.
  • AI-Generated Outputs: We collect and store outputs generated by AI agents during or after meetings, such as analyses, reports, or other generated content.

c. Usage Data:

  • Log Data: We automatically collect information about your use of our Services, such as your IP address, browser type, operating system, the pages you view, the time and date of your visits, and other usage statistics.
  • Device Information: We may collect information about the device you use to access our Services, such as the device type, unique device identifiers, and mobile network information.

d. Cookies and Similar Technologies:

We use cookies and similar technologies (e.g., web beacons, pixels) to collect information about your browsing activities, enhance your user experience, and analyze usage patterns. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

a. To Provide and Maintain Our Services:

  • To create and manage your account.
  • To deliver the features and functionalities of our Services, including facilitating AI-assisted meetings, enabling collaboration with AI agents, providing summaries and insights, and generating relevant reports or outputs.
  • To process your payments and fulfill your orders.
  • To communicate with you about your account, your use of our Services, and any updates or changes to our Services.

b. To Improve Our Services:

  • Model Training: We use meeting data, including audio and video recordings, transcripts, and interactions with AI agents, to train, improve, and refine our AI models. This helps us enhance the accuracy, effectiveness, and capabilities of our Services.
  • To analyze usage patterns, conduct research and development, and develop new features and functionalities.

c. To Personalize Your Experience:

  • To tailor our Services to your needs and preferences.
  • To provide you with personalized feedback and recommendations.

4. How We Share Your Information

a. Service Providers:

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data storage, cloud hosting, email delivery, and analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

b. Business Partners:

We may share your information with business partners who offer products or services that may be of interest to you, where permitted by law.

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Meeting data used for model training may be retained for an extended period to improve our Services, but we will take steps to de-identify or anonymize the data where appropriate and in accordance with applicable privacy laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.